PORTFOLIO
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Service Design
Accessibility in transit (technology, stations, airports)
Wayfinding
Accessible technology features (e.g. Apple accessibility features)
Human psychology and neurodiversity (i.e. ADHD) -
Bachelor of Business
(Human Resources Management and Management)
James Cook University 2015 -
Hidden Disabilities Sunflower Supporter Training 2025
Travel Writing Subject (Curtin University) 2025
Certificate 3 in Retail Operations
McDonalds Shift Management Excellence Graduate
Across more than a decade, I’ve worked in a variety of roles helping to improve customer, people and stakeholder experience by reducing friction in complex operational environments and have worked for organisations including Qantas, Woolworths Group and Townsville Airport.